Citibank atm keypad layout install#
Citibank atm keypad layout free#

When you hear the desired selection, you press the Enter/Select key in the fourth column of the keypad. They use the keys to the right and left of the zero as Previous and Next (or Forward and Back) keys, similar to left and right arrows on a keyboard. (Press 1 for checking, press 2 for savings.) The Bank of America “second-generation” or “Advanced Technology” Talking ATMs, introduced in October 2002, are a promising exception to this method.

Most Talking ATMs with keypads ask you to press a particular key when you hear the desired option. Two touch zones at the top of the screen control the volume. When you hear the desired selection, you press the Select zone. Using the Next and Previous touch zones, you can step through all available information and options on each screen. The screen surround contains finger indentations to guide you to the appropriate spot. A blind user accesses functionality by using three “touch zones,” which are located along the bottom of the screen at the bottom left (Previous), center (Next), and right (Select). The function keys typically have either raised tactile symbols or braille labels or both.Ī notable exception to the typical keypad interface are the Talking ATMs manufactured by Citibank, which are purely touchscreen with no physical keys. Some keypads have braille on all keys, and some have a raised dot only on the five key. A typical arrangement of the function keys, top to bottom, is Enter, Clear, and Cancel, with the bottom key blank. Keypads and TouchscreensĪlmost all the Talking ATMs in the United States have a keypad, typically a standard telephone keypad with an extra column of function keys on the right.

Citibank atm keypad layout free#

Most banks provide one- or two-bud earphones free of charge to users with visual impairments, but all the machines also work with any standard Walkman headset or earphone. The one common feature of all Talking ATMs in the United States is a standard 3.5-inch audio jack on the face of the ATM. Press reports have also touted the installation of Talking ATMs in Australia, India, Italy, and Spain. Thousands more Talking ATMs are anticipated to come on line in 2003, and one bank - the Charlotte, North Carolina-based Bank of America - is committed to installing 7,000 Talking ATMs by December 2005.

Citibank atm keypad layout install#

Wells Fargo, which was the first bank to make a binding commitment to install Talking ATMs, now has over 2,700 machines in 23 states. In August 2002, some of the machines began providing audio instructions in Spanish. This type of ATM is known as a Talking ATM because all the information needed to operate it is spoken privately to any ATM user who plugs a standard Walkman headset into a jack on it. Since October 1999, however, more than 7,000 accessible ATMs have been installed in over 30 states across the country. The only machines in the world that provided audible output to assist users who could not read an ATM screen were 12 ATMs that were installed in Canada by the Royal Bank of Canada. Thirty years later and almost 10 years after the passage of the Americans with Disabilities Act (ADA), blind people and others who could not read standard print still could not reliably and independently use an ATM anywhere in the United States. In September 1969, the first Automatic Teller Machine (ATM) was installed in the Long Island branch of Chemical Bank. Simplified Summary of this Document You Can Bank on It: Features, Technology, and Locations of Talking ATMs

Part 2 of this Article, titled “You Can Bank on It, Part 2: Advocacy, Outreach, and Legal Authority for Talking ATMs,” can be found in the March, 2003 issue of Access World. This article that Lainey wrote about Talking ATMs was published in January, 2003 in AccessWorld(R), a publication of the American Foundation for the Blind (AFB).